SMS Solutions For:

AS9100D was released September 20, 2016. This version includes requirements for configuration management, risk management, special requirements, critical items, on-time delivery, project management, supplier scope of approval and others.

OmniSMS is your solution for successful AS9101D process-focused and performance-based audits.

SMS Meets AS9100

Process Approach

Configure OmniSMS to support your unique functional areas and processes with admin-defined taxonomies and hierarchies of terms. Then align functional areas with your organizational structure and create custom groups for email notifications, memos and more. It’s all configurable in OmniSMS. Data collection is grouped by functional area, and process deficiencies identified. Preventive and corrective actions are then applied to address the root causes of performance problems.

Measure Process Performance

High and low-level key performance indicators (KPIs) can easily be created for both safety and quality measurements, together with goals for improvement. Examples: Set low-level QKPIs for nonconformities in a process across one or more departments; or in a department for one or more processes. Set high-level QKPIs for major or critical nonconformities, and drill down to see the departments and/or processes in which they have occurred. When a nonconformity report or audit finding is received, KPIs automatically update. If an alert threshold is exceeded, responsible managers in user-defined notification groups receive an alert email for prompt corrective action.

Customer Focus

OmniSMS lets customers provide feedback directly into the system without the need to login. The Customer Feedback report type provides a simple interface for your customers to report nonconformities or other safety / quality concerns, and let’s them attach any number of documents or images to the report submission. Analytics help you identify and evaluate customer satisfaction, process performance, and product conformity for continuous improvement.

SMS / QMS Risk Assessment and Workflow

OmniSMS uses two aligned risk assessment methods: reactive Event Risk classification (ER) and proactive Risk Assessment (RA). They use the same workflow, but provide a critical distinction:

  • For events that occur (e.g., minor injuries, damage events) ER identifies and analyzes the effectiveness of controls that prevented the event from becoming a serious incident or accident;
  • For nonconformities, identified hazards / threats and management of change, proactive RA permits risk assessments in any dimensions of Airworthiness, People, Assets, Reputation, and Environment.

After risk analysis, OmniSMS’ user-friendly workflow continues with branched investigations, identification of contributing and causal factors (root causes), recommendations for improvement, preventive / corrective actions, CAP acceptance, monitoring, and follow-up. Tasks display on users’ calendars, and auto-email alerts assure nothing is overlooked.

Contact Omni Air Group today for more information.

Example of OmniSMS process taxonomy for aerospace design and manufacturing firms

All taxonomies within OmniSMS are admin-defined to align the system with your processes. Taxonomies that do not apply to your operations are easily hidden.